Re: Presence contact "im"
Hello Daniel,
"im" means the status was set on the "myApps Client":
https://sdk.innovaphone.com/13r3/doc/appwebsocket/Signal.htm#presence_contact
Obviously, it indicates if the User is online with the myApps client, or not. Also presence states are set on this contact, if they are set from the myApps client.
Best Regards
Andreas Fink