Picture of Samuel 4515
Registered 5 years 185 days
+27 −0 Implemented
Samuel 4515 Thursday, 22 December 2022, 10:41 AM
27 of 27 users support this suggestion
[Implemented] Phone/Softphone : Autostart Standard Phone App on myApps start
Hi,
i'd like to suggest that the configured standard phone app is forced to start at starting the myApps application.

Sam


Lars Corstiaans
Registered 11 years 128 days
Lars 1167 Wednesday, 11 March 2020, 01:34 PM
1 of 1 users consider this post helpful
Re: Phone/Softphone : Autostart Standard Phone App on myApps start
Hello,

I totally agree! The default Softphone App should automatically start together with myApps or there should be some setting to configure this.

Additionally, a user can easily quit the Softphone App by accident, causing the user to become unreachable if no other devices like a desk phone or mobility are configured.

Users who only use their PC for communications are better off using the classic softwarephone until these issues are addressed. This can be controlled from myApps at least.




Picture of Daniel 450
Registered 14 years 33 days
Daniel 450 Sunday, 9 January 2022, 03:20 PM
1 of 1 users consider this post helpful
Re: Phone/Softphone : Autostart Standard Phone App on myApps start
I didn´t know if that solves your described wish, but if you make a specific phone app in myApps as your default phone app, then the phone app starts automatical if a call is incomming.
me
Moderator Registered 9 years 271 days
Jérémie Bidal (innovaphone) Thursday, 22 December 2022, 10:40 AM in response to Samuel 4515
Re: Phone/Softphone : Autostart Standard Phone App on myApps start
Apps can be pinned to the main window. Pinned apps are always running and can't be closed. They are also started automatically when the myApps client is loaded.
The "app focus" can be used to define a default app for the user. It is started and shown automatically when myApps is loaded. When closing other apps the app is shown instead of the home screen, presence state is always displayed on the app in focus.
More information:
https://wiki.innovaphone.com/index.php?title=Reference13r3:Concept_myApps#Features

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