Picture of innph
Registered 8 years 170 days
innph Tuesday, 18 October 2016, 09:21 AM
Message/call light
Hello, we have Innovaphone 112 phones. We want the users to be able to see from distance, if someone is calling them. There is a light "button" under the message icon (see the attachment), but when message comes, there's no light. How can this be switched on and is it possible to also trigger this "light", when someone calls? Thank you. light.jpg

Picture of Thomas Ackermann (innovaphone)
Moderator Registered 12 years 124 days
Thomas Ackermann (innovaphone) Tuesday, 18 October 2016, 09:32 AM
1 of 1 users consider this post helpful
Re: Message/call light
Please try config option "Visual Ringing Indication".

Best regards
Thomas

Visual_Ringing_Indication.png

Picture of innph
Registered 8 years 170 days
innph Tuesday, 18 October 2016, 09:39 AM
Re: Message/call light
I will try that and let you know. Is it possible to set this for all phones at once - we have cca. 90 phones?
Picture of innph
Registered 8 years 170 days
innph Tuesday, 18 October 2016, 09:42 AM in response to Thomas Ackermann (innovaphone)
Re: Message/call light
This option (Visual Ringing Indication) is not available/visible...
Picture of innph
Registered 8 years 170 days
innph Tuesday, 18 October 2016, 09:49 AM in response to Thomas Ackermann (innovaphone)
Re: Message/call light
Type of our phones is IP112.
Picture of Roland
Registered 13 years 113 days
Roland Tuesday, 18 October 2016, 09:55 AM
Re: Message/call light
I have a IP112 with Version 12r1 and this option is avaiable and it works.

Regards
Picture of innph
Registered 8 years 170 days
innph Tuesday, 18 October 2016, 09:55 AM
Re: Message/call light
Our version is 11r2 sr12.
Picture of Christoph Künkel (innovaphone)
Moderator Registered 15 years 125 days
Christoph Künkel (innovaphone) Tuesday, 18 October 2016, 09:57 AM
Re: Message/call light
the feature is new to v12r1
Picture of innph
Registered 8 years 170 days
innph Tuesday, 18 October 2016, 09:58 AM
Re: Message/call light
Can we upgrade to v12r1? And how?
Picture of innph
Registered 8 years 170 days
innph Tuesday, 18 October 2016, 11:47 AM
Re: Message/call light
We've upgraded and now it's working ok, except when the message arrives, there is no red indicator. Any suggestions?
← You can define your color theme preference here