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Registered 11 years 82 days

Steven 1456 Thursday, 17 December 2015, 01:40 PM

Android MyPBX - Unable to mute

Hi all

We just tested with 2 smartphones: 1 Motorola on Lollipop and 1 One+ One on Lollipop too.

Problem is that on both devices we are unable to mute incomming calls. We tried both with the volume rockers as well with the on-screen option on the incomming call (with the slider)

Are we doing something wrong or is this a bug?

Best regards

Steven

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Registered 15 years 125 days

Christoph Künkel (innovaphone) Thursday, 17 December 2015, 02:19 PM

Re: Android MyPBX - Unable to mute

I will move this to the discussion forum. Regards, Christoph

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Registered 12 years 271 days

Thomas Mödinger (innovaphone) Thursday, 17 December 2015, 03:26 PM in response to Steven 1456

Re: Android MyPBX - Unable to mute

Hello Steven,

with the volume rockers it should be possible to set ringing to a low volume and finally to only vibration.
To turn off ringing immediately on an incoming call please try pressing the on/off button of the smartphone while it is ringing.
Within myPBX Android you may choose to switch on "Do not disturb" in the config screen. It will signal "busy" to the caller immediately.

The slider is not functional indeed. We rely on the smartphone buttons to control ringing.

Best regards ... Thomas

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