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Registered 10 years 53 days

botsaghe Thursday, 12 February 2015, 10:08 AM

BUG with function key park call ( "P") on Ip232 /IP111

Park call key ( " P ") doesn't work on any version of Ip232 neither Ip111.

When an incoming call is park pressing the key function "P" on the phone screen, the remote caller heard music on hold. But on Ip232 or Ip111, we have a busy tone, and cannot unpark call ( fonction keys disapears).
More, even if we hang up the lines, the remote caller stay in music on hold.

Registered 10 years 201 days

Carlos 1853 Thursday, 12 February 2015, 10:16 AM

Re: BUG with function key park call ( "P") on Ip232 /IP111

Hello,

don´t you get a green "Play" icon on display?

Regards

Carlos

Registered 10 years 53 days

botsaghe Thursday, 12 February 2015, 10:24 AM

Re: BUG with function key park call ( "P") on Ip232 /IP111

I I => P

Park_call.jpg

Registered 10 years 201 days

Carlos 1853 Thursday, 12 February 2015, 10:56 AM

Re: BUG with function key park call ( "P") on Ip232 /IP111

Hi,

when you park a call, the "P" (like in your screenshot) should disappear and you should get a green "play" icon to retrieve the call on all registered phones for this user.

play.PNG

Registered 10 years 53 days

botsaghe Thursday, 12 February 2015, 11:33 AM

Re: BUG with function key park call ( "P") on Ip232 /IP111

On ip111 when you press key park call you get :

and you hear a busy tone on ip111 phone. In the same time the remote caller stay in music on hold. This behavior is the same on IP232.

Registered 10 years 53 days

botsaghe Thursday, 12 February 2015, 11:33 AM

Re: BUG with function key park call ( "P") on Ip232 /IP111

On ip111 when you press key park call you get :

Registered 10 years 53 days

botsaghe Thursday, 12 February 2015, 11:39 AM in response to Carlos 1853

Re: BUG with function key park call ( "P") on Ip232 /IP111

Sorry, if you cannot see the picture inserted here

On user phone interface you should'nt get the green play icon as you mentionned it.

Park_call_Pressed.jpg

Registered 12 years 348 days

Michael Scheer (innovaphone) Thursday, 12 February 2015, 12:11 PM

Re: BUG with function key park call ( "P") on Ip232 /IP111

We released 11r1, please use this firmware.
You can find it as usual on the

download page.

Registered 10 years 53 days

botsaghe Thursday, 12 February 2015, 12:28 PM

Re: BUG with function key park call ( "P") on Ip232 /IP111

On IP111, we haved the following informations :

Version	11r1 dvl IP111[11.0752], Bootcode[110896], Hardware[400]
SerialNo	0090332800fc (19)

And on IP232 :

Version	11r1 rc3 IP232[11.0715], Bootcode[110715], Hardware[1201]
SerialNo	009033301a15 (de)

Registered 10 years 201 days

Carlos 1853 Thursday, 12 February 2015, 01:08 PM

Re: BUG with function key park call ( "P") on Ip232 /IP111

Hi,

It should be: Version11r1 final IP302[11.0896], Bootcode[110896] on both.

Registered 10 years 53 days

botsaghe Thursday, 12 February 2015, 02:11 PM

Re: BUG with function key park call ( "P") on Ip232 /IP111

Hi Carlos,

Just to first fix the problem on the ip111 phone, with the same firmware source code than Ip232 (where the trouble is not fix).

I've just manually reload bootcode then firmware and now the build are the same, but trouble remains.

Version	11r1 final IP111[11.0896], Bootcode[110896], Hardware[400]
SerialNo	0090332800fc (19)

The problem was not fix on Ip232. Actually i do test to see if yes/no we can integrated Ip111 on our phone compagny.

Moderator

Registered 15 years 125 days

Christoph Künkel (innovaphone) Thursday, 19 February 2015, 04:28 PM in response to botsaghe

Re: BUG with function key park call ( "P") on Ip232 /IP111

Bernard, I will move this to the general discussion forum (this one is for suggestions). Thanks for posting! Christoph

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