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Re: Problem using RCC Api. After Initilisation I am not becoming UserInfo Events for all users
Hello Iqbal,
there are two approaches to select users for monitoring, by app assignement to the user and by group:
As i can see in the Initialize message, you send no grp property. This means only users that have your app assigned will be visible to the RCC.
Please check if all users you would like to monitor are assigned to your app.
Best Regards
Andreas Fink