Agenda SDK Dialog: How to query the available hunt groups/queues and query/set the user's queue login status
A user can log in to one or more hunt groups (I hope that this is the correct english language term) in order to be part of the call distribution for this group.
We are looking for APIs to do various things related to this feature:
- Query the list of hunt groups that are available to the user
- Query the user's login status for specific hunt groups
- Set user's login status (logon / logoff) for specific hunt groups
- Retrieve the list of users logged in to specific hunt groups
We didn't find anything in the SDK docs, so any pointers would be greatly appreciated.