innovaphone Apps SDK Developer Forum

Registered 6 years 112 days

Wim 4127 Monday, 7 November 2022, 09:57 AM

GetPbxLicenses message is not replied by the pbx

Hi,

when I send the GetPbxLicenses message via the PBX Admin API, as documented here innovaphone SDK - PbxAdminApi protocol, the message is not replied. The PBX ran in demo mode, but, I guess this has nothing to do with since the docu mentions the info returned is the info on the PBX General tab, where there is actual information shown.

Below the log I have, it is tested on a V13R2 latest version. The message is sent succesfully but never replied. In the app I send several other messages to the Admin API which all work as documented. Is this a known issue?

11-04 16:50:21.782 xqting@[kapsch.test ] AppWebsocket(01a9d040)::AppWebsocketMessageSend {"api":"PbxAdminApi","mt":"GetPbxLicenses"} connected:true 11-04 16:50:21.782 xqting@[kapsch.test ] AppWebsocket(01a9d040)::AppWebsocketMessageComplete connected:true 11-04 16:50:21.783 xqting@[kapsch.test ] AppWebsocket(01a9d040)::WebsocketSendResult() connected=1 sendCount=0 11-04 16:50:21.783 xqting@[kapsch.test ] AppWebsocket(01a9d040)::AppWebsocketSendResult

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Registered 12 years 277 days

Andreas Fink (innovaphone) Friday, 25 November 2022, 04:24 PM

Re: GetPbxLicenses message is not replied by the pbx

Hello Wim,

you should get et least an "empty" response in case test-mode is activated:

send: {"api":"PbxAdminApi","mt":"GetPbxLicenses","src":"src2"}

recv: {"api":"PbxAdminApi","src":"src2","mt":"GetPbxLicensesResult"}

Which software version is used on the PBX?

Best Regards

Andreas Fink

Registered 6 years 112 days

Wim 4127 Friday, 2 December 2022, 11:33 AM

Re: GetPbxLicenses message is not replied by the pbx

Hi Andreas, I get no reply whatsoever unfortunately... even though my message is identical to yours. The get app licenses function is working correct however.

PBX Version is 13r2 sr4 IPVA[13.6164]

Moderator

Registered 12 years 277 days

Andreas Fink (innovaphone) Friday, 2 December 2022, 11:46 AM

Re: GetPbxLicenses message is not replied by the pbx

Hello Wim,

I would suggest to update the PBX firmware to latest 13r2 service release (see Latest News on http://wiki.innovaphone.com/index.php?title=Main_Page for current releases).

The 13r2 sr4 is from 2021.

Best Regards

Andreas Fink

Registered 6 years 112 days

Wim 4127 Friday, 2 December 2022, 03:20 PM

Re: GetPbxLicenses message is not replied by the pbx

I guessed that would be your answer so I did that in the meantime, and, it seems to be working with sr18.

The problem is that if we want to use this function now, we have to "force" all customers to use this sr18 in order to be able to use our app... which is not really nice. As such, we will use our old implementation via http/xml that has always worked, and, can be used by people not using the latest system release.

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