Re: "hot desking" with softwarephone
Hi Matteo,
the sendnumber app only works for outgoing calls to external numbers.
Implementation would be something like:
- There are WQs "User A" and "User B"
- There are PBX users "Workstation 1" and "Workstation 2"
- If User A sits at Workstation 1, he logs into his WQ "User A" using the "Workstation 1" MyApps client to receive calls to his number
- If User A wants to call an external number, he uses the sendnumber app to select the number he transmits
- If User A leaves Workstation 1, he needs to remember to log out from the WQ, otherwise he would receive calls for the next user.
So if User A calls User B, User B will see a call from Workstation 1 and can reach User A by calling back Workstation 1, but will not know who has called.
Yes, this is cumbersome and I would recommend it only as a workaround until a better solution is found.
Best regards,
Thomas