Re: RCC contact center solution to support Master/Slave configuration
Hello Josie,
I'm sorry for the long delay.
> I have a general question on the number plan:
>
> Is shared extension number between nodes a common scenario for Innovaphone customers?
Not sure exactly what do you mean by "shared extension". Maybe a flat numbering plan, as described here?
http://wiki.innovaphone.com/index.php?title=Course11:Advanced_-_Distributed_PBX
If so, that yes.
Best Regards
Andreas Fink