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Picture of Matthias 343
Registered 13 years 21 days
Matthias 343 Tuesday, 20 September 2022, 08:24 AM
SDK Setup fails
When starting the SDK setup I get an error:

Failed to initialize: Error while downloading or parsing configuration, ...

LOG-file:

19.09.2022 16:07:18 HKEY_LOCAL_MACHINE\Software\innovaphone\innovaphoneSDK not found - Setup will be a first time installation.
19.09.2022 16:07:18 InstallerCore.ReaseJSON() failed: Der Remoteserver hat einen Fehler zurückgegeben: (407) Proxyauthentifizierung erforderlich.
19.09.2022 16:07:18 Parsing innovaphoneSDKSetup.json failed: Der Remoteserver hat einen Fehler zurückgegeben: (407) Proxyauthentifizierung erforderlich.

How can I fix this?

Kind regards

Matthias
Picture of Marc Schodermayr (innovaphone)
Moderator Registered 9 years 60 days
Marc Schodermayr (innovaphone) Tuesday, 20 September 2022, 08:43 AM
Re: SDK Setup fails
It seems that there is a problem with a proxy. Proxy authentication is not yet supported by the installer.

Is there a chance to get an internet connection without using a proxy?

Regards
Marc

Picture of Matthias 343
Registered 13 years 21 days
Matthias 343 Tuesday, 20 September 2022, 11:25 AM
Re: SDK Setup fails
Hi,

did it with direct internet access.

Now there is another error:


LOG

20.09.2022 11:18:48 HKEY_LOCAL_MACHINE\Software\innovaphone\innovaphoneSDK not found - Setup will be a first time installation.
20.09.2022 11:19:09 InstallerCore.ReaseJSON() failed: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat 192.168.27.196:8080
20.09.2022 11:19:09 Parsing innovaphoneSDKSetup.json failed: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat 192.168.27.196:8080

kind regards

Matthias
Andreas Fink
Moderator Registered 12 years 277 days
Andreas Fink (innovaphone) Friday, 23 September 2022, 09:54 AM
Re: SDK Setup fails
Hello Matthias,

it seems the SDK Setup still tying to connect to some host in your local network:
192.168.27.196:8080

Probably the DNS is also affected by your local security appliance.

Best Regards
Andreas Fink
Picture of Matthias 343
Registered 13 years 21 days
Matthias 343 Friday, 23 September 2022, 10:57 AM
Re: SDK Setup fails
Hi,

fixed that problem 2 days ago.
Now i'm able to start the installation.
The download terminates after a few houres!!!!!!
Tried it on different internet accesses with a maximum of 80 mBit downloadspeed.
Is there any problem with your downloadserver?
Is it possible to get the nessesary files ofline?

Kind regards

Matthias

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