innovaphone Apps SDK Developer Forum

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Tim-EI Tuesday, 22 March 2022, 02:17 PM

Can MyApps be configured to not display SIP historyinfo header

Our application uses the SIP historyinfo header to mark calls that it sends into the Innovaphone PBX in order to identify them correctly when they are signalled over the RCC WebService API when they arrive at the MyApps clients.

Customers are complaining that this header is displayed in MyApps. Is there any way to configure the Innovaphone system / MyApps to not display this header?

Moderator

Registered 13 years 45 days

Andreas Fink (innovaphone) Friday, 25 March 2022, 09:47 AM

Re: Can MyApps be configured to not display SIP historyinfo header

Hello Tim,

the info is probably displayed as DGPN and can not be removed from UI, as I know.

I think, this post would fit better in the Feature Requests Forum.

Best Regards

Andreas Fink

Registered 3 years 224 days

Richard 5560 Saturday, 26 March 2022, 01:10 AM

Re: Can MyApps be configured to not display SIP historyinfo header

Hi Andreas.

we are currently setting the sip historyinfo on the invite over a SIP Trunk as it can be subsequently obtained from the WebSocket APIs.

Is there any alternate sip header that can be used, eg Diversion header?

Kind Regards

Richard.

Registered 3 years 224 days

Richard 5560 Monday, 13 June 2022, 07:23 AM

Re: Can MyApps be configured to not display SIP historyinfo header

Hi Andreas,

Are you please able to confirm if there is any other SIP header that we can set that can be accessed via WebSockets API?

thanks

Richard.

Moderator

Registered 13 years 45 days

Andreas Fink (innovaphone) Wednesday, 15 June 2022, 01:46 PM

Re: Can MyApps be configured to not display SIP historyinfo header

Hello Richard,

I'm sorry for the delay.

You could use UUI Header for this purpose:

https://datatracker.ietf.org/doc/html/rfc7433

The UUI should be available in the RCC CallInfo Message:

https://sdk.innovaphone.com/13r2/doc/appwebsocket/RCC.htm#info

If it is not possible to use UUI in your case, please give me info.

Best Regards

Andreas Fink

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