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Picture of Davy 1454
Registered 11 years 82 days
Davy 1454 Wednesday, 25 September 2019, 04:11 PM
ip62 shows no access on display
Hello,

i have a customer with 32 cisco meraki ap's.
They use several ip62 vowifi phones and each day, they start complaining that the phone shows no access on the display.

only rebooting the ip62 wil help. then it works normally for a few hours.

there is only one ssid.

anybody had this issue?

thanks in advance.

Davy
Picture of Håkan
Registered 12 years 46 days
Håkan Wednesday, 25 September 2019, 06:09 PM
Re: ip62 shows no access on display
Hi Davy

There is a known problem with Merki AP and IP62.
It´s a case at Meraki "Cisco Meraki Case 02616414: AP Not Forwarding ARP Response".
We have sent one IP62 to Meraki for trouble shooting, no info yet about progress but I can put info here if we have any progress.

//Håkan
HCTECH Sweden AB www.hctech.se
Picture of Davy 1454
Registered 11 years 82 days
Davy 1454 Thursday, 26 September 2019, 08:13 AM
1 of 1 users consider this post helpful
Re: ip62 shows no access on display
Thanks for the reply,

to bad, this really is on the meraki side sad
hope we get this solved.

i will come back if we have solution.


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