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Picture of Andrea 2345
Registered 9 years 258 days
Andrea 2345 Thursday, 5 September 2019, 12:50 PM
devices in device app disconnected
hello,
i'm configuring the v 13 and suddenly after a reboot of the device i see it with a red icon as disconnected but i can connect to his webpage.

how i can restore the central management?

also how i can restart the pbx from v13 if itself is seen as disconnect under my devices?
Picture of Daniel Deterding (innovaphone)
Moderator Registered 15 years 114 days
Daniel Deterding (innovaphone) Monday, 9 September 2019, 08:29 AM
Re: devices in device app disconnected
If the PBX from v13 is really not connected to the devices app, you cannot restart it through the app. In this case you have to open the PBX via IP/DNS and login with the administrative login.

Does the disconnected icon disappear after some minutes?
Does the disconnected state disappear if you close the devices app and open it again?

Greetings,
Daniel

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