Bug / Hardware Phones Call Lists / Displayed Caller
Hello,
on Hardware Phones the Call Lists and the displayed caller only show the first Name Attribute configured in External LDAP Server. But if you search on the phone, all Attributes are shown.
If you have configured for example FirstName, LastName in Name Attributes, you can search for both and get complete results, but if you call, only the FirstName is displayed, same problem in Call Lists.
In Ticket 206077 the answer was that the display is to small for showing more than one Name Attribute Field. In my opinion this makes no sense because the number of fields has nothing to do with the lenght of the fields.
If you configure a field which contains Firstname and LastName, the displayed Caller is correct, but then you can only search for FirstNames as the search looks for a match at the beginning of the Name Attributes fields.
on Hardware Phones the Call Lists and the displayed caller only show the first Name Attribute configured in External LDAP Server. But if you search on the phone, all Attributes are shown.
If you have configured for example FirstName, LastName in Name Attributes, you can search for both and get complete results, but if you call, only the FirstName is displayed, same problem in Call Lists.
In Ticket 206077 the answer was that the display is to small for showing more than one Name Attribute Field. In my opinion this makes no sense because the number of fields has nothing to do with the lenght of the fields.
If you configure a field which contains Firstname and LastName, the displayed Caller is correct, but then you can only search for FirstNames as the search looks for a match at the beginning of the Name Attributes fields.